Job Description

We are looking for a an experienced leader who is personable and excited to expand their career by running a specialty medical aesthetics practice. The Practice Manager directs the day-to-day operations of the store. They will ensure customer needs are met by creating a positive environment for staff and clients. Develop strategies to help keep the business profitable as well as making sure all employees' and contractors' needs are met.

Experience:

• Must have 3 years management experience in retail/customer service, or hospitality
• Skilled in use of Excel and Word.
• Bachelors degree, business or hospitality preferred

Essential Skills and Abilities:

• Excellent interpersonal and communications skills.
• Positive attitude, friendly, creating a positive work environment.
• Dedication to high quality of patient care and efficiency.
• Do well under pressure and handle all situations in a calmly matter
• Ability to keep a professional relationship and hold team members accountable.
• Superior interpersonal and communications skills-evidenced by retention rates, client and staff feedback.
• Decisive leadership with above average judgment.
• Superior interpersonal and communications skills-evidenced by retention rates, client and staff feedback.

Responsibilites:

• Assist Leads in Supervision of Clinical Staff: Provides support to the medical staff: nurses, nurse practitioners, physician assistants, aestheticians and technicians. Conducts and assists with ongoing employee evaluation of clinical staff on a regular basis. Facilitates a team environment with other providers, management, and retail staff. Mentors newly hired providers and existing staff. Oversees front desk and works with lead in huddles to make sure daily, weekly and monthly tasks are done
• Quality Assurance: Ensures the practice work environment is clean, efficient, and consistent with usual standards for the rendering of medical services.
• Medical Records: Safeguards all patient information in accordance with practice policies and HIPAA standards.
• Staff Training: Ensures new employees are appropriately trained and oriented with the assistance of product representatives.
• Safekeeping of Practice Assets: Ensures all equipment and facilities are clean and useable, regularly and economically maintained, and constantly secured. Also provides staff training for new equipment prior to use. Supports Inventory Manager regarding accurate product inventory and equipment management.
• Policies and Procedures: Ensures all clinical policies and procedures are maintained and followed by providers. Participates in development and revision of policies and protocols annually and as necessary.
• Clinical Role: Follows up with client administrator on all medical events. Consults and communicates with corporate management and medical director routinely regarding medical events.

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