JOB PURPOSE:
The Shuttle Driver is responsible for daily shuttle transportation for the community. Shuttle Driver is also responsible for the calendar upkeep of shuttles need for the community in a manner consistent with the property’s operational objectives under the supervision of the Community Manager.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor
· Responsible for the shuttle routes from community to required locations on a daily basis
· Creating and upkeep of daily shuttle schedule
· Communicating general maintenance, cleaning, etc. items to the Community Manager
· Daily logs as required by Community Manager
· Report any observed violations of community rules and regulations to Community Manager
· Utilize property resources, equipment and supplies economically
· Perform additional tasks and responsibilities requested by Community Manager
· Manage excellent customer service and monitor service request turnaround and responsiveness
· Projects a favorable image of the community to achieve property objectives and public recognition
· Ensure consistency in dealing with residents on all matters
· Enforce policies of the community that are delegated by immediate supervisor
QUALIFICATIONS:
· High degree of neatness and respect for property and landscape combined with a willingness and desire to learn.
· Able to understand cleaning solution labels and use as instructed.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to write simple correspondence.
· Ability to effectively present information in one-on-one and small group situations
to customers, clients, and other employees of the organization.
· Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience
· Good customer service skills
· Good communication and listening skills
· Able to be an effective team player and interact well with others
· Organized and detail-oriented
· Patient, even-tempered and works well under pressure
· Effective time management skills
· Able to maintain confidentiality
· Able to follow directions from a supervisor
· Able to understand and follow posted work rules and procedures
· Able to accept constructive criticism
· Willing to work in all types of weather conditions
· Able to work weekends or overtime as job requires
EDUCATION AND EXPERIENCE REQUIREMENTS:
· High School Diploma or Equivalent
· Must have basic knowledge of Fair Housing Laws and OSHA requirements
CERTIFICATES, LICENSES, REGISTRATIONS:
· Valid CDL driver’s license
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
□ Office environment X Outdoors environment
□ Mechanical facility X Changing weather conditions
□ Toxic or caustic chemicals X Odors or fumes
□ Electrical current X Loud machine/Equipment noise
□ Above ground level □ Confining spaces
Physical Demands: Check all that apply.
Over 2/3 Time | Between 1/3 and 2/3 | Under 1/3 |
Walking | X | |
Sitting X | ||
Standing | X | |
Climb or balance | X | |
Lifting under 10 lbs. | X | |
Lifting over 10 lbs. | X | |
Reach with hands & arms X | ||
Stoop, kneel, crouch or crawl | X | |
Talk or hear X | ||
Travel Outside the area | X |
Physical Demands: Check all that apply.
Over 2/3 Time Between 1/3 and 2/3 Under 1/3
Walking X
Sitting X
Standing X
Climb or balance X
Lifting under 10 lbs. X
Lifting over 10 lbs. X
Reach with hands & arms X
Stoop, kneel, crouch or crawl X
Talk or hear X
Travel Outside the area X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? _____Yes __X__No
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