Job Description
General Merchandise Lead Meijer is coming to
Richmond Heights, OH in 2025! If you're passionate about making a positive impact on the community and delivering an exceptional customer experience, wed love for you to join the Meijer Family as a Full-Time General Merchandise Lead!
As a
General Merchandise Lead, you will partner with the Department Team Leader to provide direction related to operations, processes, and conditions of the department. Motivate team members in the day-to-day operation of the department. Set an example for those in your department by modeling exceptional customer experience. Must have the ability to help achieve department goals and influence peers to create a continued winning strategy. Mentor and coach other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.
What youll be doing:
- Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
- Communicating with team members and assigning daily work tasks.
- Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
- Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
- Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
- Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
- Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
- Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
- Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
- Operating a register and cash handling when needed.
- Operating powered equipment, where applicable.
- Participating in period end inventories, where applicable, to help achieve goals.
- May be required to act in Lead capacity in other departments throughout the store
- This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.
What You Bring with You (Qualifications):
- Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
- Initiates interactions with customers and peers.
- Excellent verbal and written communication
- Retail or other customer service experience preferred
- Creative thinking skills
- Ability to influence others
- Ability to quickly build rapport and gain customer confidence to create repeat business
- Ability to lift, carry, push, pull, bend and twist while handling product
- Experience executing plans
- Positive influence to create a strong team environment.
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Meijer starts with me.
It's not just a brand name, its a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, Meijer treats our Team Members like theyre a part of our family. We want to see them happy, growing, and successful. Thats why our Team Members say, "Meijer starts with me. Sound like the place for you? Join us.
Who are we a good fit for?
We love working with talented people but more than that, we look for team members who thrive in a collaborative environment and want to help us build on our family culture. Meijer is a great place for you if you want a job thats more than a paycheck and a career that plays an important role in your community.
Job Tags
Full time,