At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.
Job Overview:
Perform scientific and medical/technical support activities in North America related to Vitrolife Group Business Area Genetics. This includes internal/external education, training and support on genetics services to help customers obtain optimal results. The role also includes Key Opinion Leader network building/management.
Salary: $100 - $110k
Responsibilities and Duties:
Education and training:
•Perform comprehensive education and training to internal staff and healthcare professionals (in-person or remote).
•Provide support to sales team to respond to technical questions (in-person or remote).
•Attend and present at conferences.
Clinical Support:
•Provide troubleshooting to healthcare professionals.
•Perform follow-up reviews and investigations on genetic service tests requested by healthcare providers.
•Provide expertise knowledge on specific test results
Product Support:
•Provide support to healthcare professionals to perform research/clinical studies and data collection.
•Review and collate internal data for supporting publications.
•Provide market feedback to Product Directors/R&D on current and future genetic services.
•Provide input to Regional and Global marketing materials.
•Identify, build and manage N American key opinion leaders.
Education and Experience:
•BSc or equivalent.
•Ideally a PhD or MSc in a relevant field, preferably genetics.
•2+ years’ experience in the IVF industry.
Knowledge, Skills and Abilities:
•Good communication skills and proficient computer skills (Word, Excel and PowerPoint).
•Ability to travel. Typically, up to 50% of the time, but can reach 70%
Benefits:
Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalised genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of a fertility treatment.
We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.
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