Live Chat Specialist WFH Job at TechOne Global, New York, NY

M0xDTG1SeGIvT1VvWXhqUzJ0Smc2STQ4M0E9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Topaz HR Advisory

Pharmacy Manager Job at Topaz HR Advisory

 ...Job Description: Pharmacy Manager Position Overview: We are looking for an experienced and highly skilled pharmacist to fill the role of Pharmacy Manager at our Lexington, Kentucky location. We offer a relocation stipend of $20,000-$25,000 and will cover the costs... 

Collectiv

Consulting Team Lead - Microsoft Fabric & Power BI Job at Collectiv

 ...Role: Consulting Team Lead We are seeking a proactive, confident self-starter, who excels in a competitive environment, to take on the role of Consulting Team Lead. You love leading and mentoring teams effectively while navigating challenges with an unwavering... 

Grand Harbor Resort

Hotel Maintenance Job at Grand Harbor Resort

 ...opportunity! We are currently accepting applications for a full-time maintenance position. Ideal candidates will have prior general maintenance...  ...to be flexible with the occupancy and business demands of the hotel.Some responsibilities may include but are not limited to:... 

Baylor University

Business Director Job at Baylor University

 ...is preferred. Additional preferred knowledge, skills and qualifications: Risk management certification Building, construction or facilities management experience A valid US Driver's License with a clear driving record of at least two years is required... 

Walgreens

Duane Reade Pharmacy Intern Job at Walgreens

 ...the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations....  ...that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood...