Job Description

About Stripe:

Stripe Theory is a digital agency made up of data-driven marketers, communication strategists, and analysts. We call ourselves interpreters of data because that’s just what we do -- use data to inform and fuel strategies across PR, communications, marketing, and digital. 

About ACC:

Stripe is an acquisition of ACC - Acceleration Community of Companies. ACC is an integrated team of cutting-edge media, marketing, and communications companies, offering best-in-class marketing solutions where strategy, technology and creativity converge. 

Position Overview:

We’re looking for a top-notch Director of Communications to add to our team. We expect our Director to operate as client counselor and account manager, overseeing accounts, teams, and initiatives associated with our clients and managing the day-to-day of account teams. The ideal candidate is a strong writer, experienced communications strategist, trendspotter, and creative brainstormer who isn’t afraid to share ideas and opinions. The candidate should have a strong understanding of integrated marketing, PR, and corporate communications, as well as be comfortable -- and energized -- working in the crisis and issues management space.

Responsibilities / Skills:

• Build and manage relationships with existing client base; Serve as daily client contact and as client lead.
• Lead research, planning, and strategy development of comprehensive client campaigns and approaches related to PR, corporate communications, integrated marketing, and reputation management.
• Oversee quality and operational performance of accounts, ensuring work quality and deadline adherence.
• Help set client program goals and manage against them.
• Craft and oversee execution of internal and external content, communications plans, press materials, statements, new business proposals, etc.
• Guide integrated strategies and program execution spanning owned, earned, and paid channels.
• Mentor, coach, and support team members and ensure you and your staff are constantly learning.
• Oversee junior staff’s work products to ensure quality and consistency.
• Set achievable goals and tasks, delegate opportunities, and provide resources for staff to meet their goals; consistently measure and reward goal achievement.
• Demonstrate understanding of core financial constructs including revenue, profitability, pricing structures (hourly vs. retainer accounts), budgeting and forecasting.
• Effectively work within account budget parameters and deadlines.
• Manage and solve any conflicts with clients or any problems they may have.
• Interact and coordinate with the leadership team and other staff members in other departments working on the same account.
• Assist with content development.
• Keep up with trends, changes, and competitor actions that might affect clients.

Requirements

• Bachelor's degree in Marketing, Business, Communications or related field.
• 7+ years of experience in account management.
• Proven work experience as an account manager and client lead.
• Agency experience preferred.
• Excellent organization and time management skills.
• Experience in communications, marketing and public relations.

Stripe Theory is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

We are a digital marketing agency focused on growing brands through data, storytelling and strategy. We started Stripe Theory on the belief that a data-first, cross-trained and discipline-agnostic approach to marketing and strategy could deliver greater client value and innovation at a lower cost. At Stripe Theory, we embrace the chaos of marketing and use data to navigate the noise. This is how we operate at the cusp of what is next.

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